Salon Policies

Client personal information is used by the salon for appointment management purposes only.  Client information is not shared with any one outside of the salon including 3rd party businesses or marketing entities.  Clients consent to opt into SMS text messages is not shared or applicable to other 3rd parties for marketing or any other purpose.

Each client’s appointment is important to us. We want to give your service the time and attention it deserves. As a result, we respectfully request at least 24 hours' notice if you need to cancel or make changes to your appointment time. The salon or stylist may assess as a $20.00 late cancellation fee for cancellations with less than 24 hour notice.

We want to make sure that all our clients have the opportunity to receive services. We understand that sometimes life is unpredictable, and so we allow for a 15-minute grace period for late arrival in case you are unexpectedly delayed.   

• If you think you are going to be late, please call us so that we can adjust our schedule. If your stylist is able to accommodate an arrival after 15 minutes, a $20 late fee may be charged to your total service price. 

Our policies, including our 24-hour cancellation period give us the opportunity to fill missed appointments and offer services to other clients. If you have to cancel within this period, please let us know as soon as possible, otherwise the salon and stylists reserve the right to refuse future service and charge at least a $20.00 cancellation fee.

 The safety of our staff and our clients is our top priority. As such, the salon reserves the right to refuse service to anyone if we feel that they pose a health or safety risk. This includes but is not limited to lice, skin infections, open wounds, contagious illness (such as a new, continuous cough or a fever), or rude/ obnoxious behavior. Thank you for your understanding.